Blog – Jolly Transport Wheelchair and Non Emergency Stretcher Mon, 31 Oct 2016 15:48:01 +0000 en-US hourly 1 Blog – Jolly Transport 32 32 Wheelchair Transportation Keeps warm during Cold weather! Sun, 14 Feb 2016 16:53:18 +0000 It was 42 degrees this morning and the disposable blankets came out!! At Jolly wheelchair transportation service all clients being transported today had an option of choosing a soft blanket! Many patients are too distracted to be aware of the  recent weather fluctuations. Jolly Transport is equipped with warm blankets. And they are disposable to prevent exchange of germs.  Stay warm and travel comfortably at Jolly wheelchair Transportation Service.  


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Affordable Health Act: Killer employee is # 4 in Florida Wed, 12 Jun 2013 20:13:47 +0000

Franck Saragossi, Jolly Transport      June 12, 2013

A recent article “Who is the killer employee under Obamacare? #50 or #51?” in CNN Money highlighted that the new Affordable Care Act would have no impact to small businesses with less than 50 employees.  The reality is very different.

We were renewing our Worker’s Compensation insurance and only found one company willing to write the business with one stipulation. We had to offer Health Insurance to our employees.  The rationale is that employers who offer health insurance will have a lower incidence of Worker’s Comp claims. How so?  An employee who injures himself or herself during the weekend with no health insurance is more likely to come to work on Monday and claim that they injured themselves while at work thus putting in a claim on the business’ Worker’s Comp insurance.  

So the reality is that health insurance is required starting from employee #4.

Finding companies that write Worker’s Comp insurance in FL for Non Emergency Medical Transport is proving to be extremely difficult. Is the Florida Workers’ Compensation Joint Underwriting Association the only option? Please share your experience.

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Help! I’m in a wheelchair on the 2nd floor with no elevator. Wed, 22 May 2013 16:00:56 +0000

Franck Saragossi, Jolly Transport   May 22nd, 2013

Sue called to schedule a wheelchair transport for her mom to a doctor’s appointment. “But I have a problem” she said. “The apartment is on the second floor and there are no elevator. Can you send an extra person to help bring Mom down the stairs?”

 Many senior communities in South Florida were built in the 1970’s targeting young retirees or people nearing retirement who were eager to move into moderately priced apartments. Walking up one or two flights of stairs was not a major inconvenience. Fast forward twenty or thirty years and this population group now have aged with health challenges and less mobility.  So what are the options?

1. A wheelchair transport company will not risk the patient nor their personnel with possible injury by going down 1 or 2 sets of stairs. Our company’s policy is for the driver to go down or up one stair only.  There is a specialized wheelchair that navigates stairs such as the Ferno EZ Glide but due to their high cost and low frequency of use, they are not widely available. Access2Care, a subsidiary of American Medical Response (AMR), may have these or similar specialized chairs.

Some wheelchair transport may be billed through the transportation benefit available in some health insurance policies. If your health insurance policy has a transportation benefit, please contact us at to determine if we can assist you.

2. Will a non emergency stretcher transport team be able to go down two flights of stairs? Some non emergency medical transport companies provide stretcher service with just one person. For maximum safety to the patient, make sure you deal with a company that has two people doing a non emergency stretcher transport. One of the drivers would have to lift one end of the stretcher above his shoulder to keep the stretcher level – a high risk maneuver for the patient and the drivers that non emergency medical transport companies will not do.

3. Fire Rescue of the city Fire Department will respond to a 911 call but will take the patient to the nearest hospital not to a doctor’s office. Additionally, the patient may end up having to pay for the transport if Medicare denies the claim. Our local Fire Rescue charges $750 to show up and $12/mile.

4. A private ambulance company such as AMR, Medics or American Ambulance can perform the stretcher transport on a private pay basis at a price similar to the Fire Rescue option above.

For Sue in the situation above, a doctor that does house calls may be a short term fix. The permanent solution will require moving mom to a ground floor home.

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Will Medicare pay for my non emergency transport to radiation Fri, 12 Apr 2013 21:03:05 +0000

Franck Saragossi, Jolly Transport    April 29th, 2013

We received a phone call from Mrs. B. who is stretcher bound at home and has to go for radiation treatments every business day for 12 visits. Will Medicare insurance cover the cost?

After two phone calls to Medicare and links to, the official US Government Site for Medicare, we discovered in the Ambulance services section the following:

“Medicare Part B covers emergency ground ambulance transportation when you need to be transported to a hospital, critical access hospital (CAH), or skilled nursing facility (SNF) for medically necessary services, and transportation in any other vehicle could endanger your health.”

The Non-Emergency Ambulance Transportation is mentioned in the following paragraphs:

“In some cases, Medicare may pay for limited, medically necessary non-emergency ambulance transportation if you have a written order from your doctor saying that ambulance transportation is medically necessary.

Medicare covers ambulance services to and from your home to the nearest dialysis facility for treatment of End-Stage Renal Disease (ESRD) only if other forms of transportation would be harmful to your health. You may need a note from your doctor.

To summarize, Medicare will only cover non-emergency transport:

  • ·         In an ambulance, not a non-emergency medical transport vehicle.
  • ·         Only for End-Stage Renal Disease (ESRD)
  • ·         With a note from the doctor stating medical necessity.

Mrs. B. non-emergency stretcher transport for radiation treatment is not covered by Medicare and she is personally responsible for payments.

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Safely secure a wheelchair passenger Fri, 28 Oct 2011 18:59:54 +0000  

Franck Saragossi, Jolly Transport   October 28th, 2011 

What is the most important feature in transporting a wheelchair passenger?


A few weeks ago, Jolly Transport LLC participated in a full day of training at Q’straint, the company that provides the hooks and belts that fasten the wheelchair and the passenger in a wheelchair van.

Securing a wheelchair passenger is the most important single factor is providing safe transportation for people with special needs. Too many transportation companies cut corners on this critical task.  

Q’staint equipment is tested in their Quality Assurance center and further tested on simulations with dummies. The impact of an accident at 30 miles an hour without the proper securement is devastating to the passenger.  The videos of various simulations with less than perfect securement made a definitive case for companies and drivers to follow Q’Straint guidelines.

The proper way to secure a wheelchair in a vehicle follows 3 simple steps:

  1. Secure the wheelchair to the vehicle with 4 hooks; two in the front and two in the back.
  2. Secure the passenger to the vehicle with a lap strap. The seat belt on some wheelchairs will not do. The straps have to be attached to the vehicle or to the retractor that is secured to the vehicle.
  3. Secure the passenger with a shoulder strap.

Safety is not only the driver’s responsibility but also the dispatcher’s.  A schedule with too little time between rides to safely load and correctly secure the passenger compromises safety.  At Jolly Transport, all of our drivers and dispatchers have seen the Q’Straint videos and have been trained to properly secure wheelchairs and their passengers into our vans.  Thank you Q’Straint.

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Why You Should Use a Licensed Wheelchair Transport Company Thu, 01 Sep 2011 01:04:48 +0000 Franck Saragossi, Jolly Transport   Sept 1st, 2011

Use only licensed wheelchair transportation companies for your safety.

A medical practice, in Palm Beach County, FL, provides a courtesy shuttle for their patients. This is a popular service, however, with the decrease in Medicare reimbursement, the added cost of the vehicle, driver and insurance makes it prohibitive. Many practices have chosen to subcontract their transportation service, at no charge to the patient or charging a nominal fee.

Any transportation for pay, including Taxi, Limosine, Shuttle service, Car service, Wheelchair or Stretcher service, falls under the jurisdiction of the Vehicle For Hire section of the Consumer Affairs Division of Palm Beach County. The Consumer Affairs Division’s mission is to protect the consumer by enacting ordinances that licensed companies adhere to. Jolly Transport LLC is a member of the Advisory Committee to the Vehicle For Hire section of the Division.  

Legal or legitimate transportation companies are listed on the Consumer Affairs website. They have licensed vehicles displaying the current year’s decals on their windshields, such as pictured. Their drivers have ID badges that are worn at all times. Legitimate companies operate to provide you, the consumer, with the best service with your safety in mind.

Unlicensed companies don’t have the insurance that cover accidents while in the vehicle or during transfer of a patient from an office to the vehicle. Their drivers’ background or driving record has not been verified nor can you be certain that they are drug free.

Whether you are using a wheelchair transportation service for yourself, for a patient in a facility or a patient at home, order your wheelchair services from a licensed company for your peace of mind and your patient’s protection.

Jolly Transport is licensed in Palm Beach and Broward counties in Florida. Please call us at 561-210-5005 or schedule a ride online at www.jollytransport.

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